Do I need internet to run the software?
No. MediStore OS is 100% offline — a single HTML file that opens in Google Chrome. Internet is needed only to receive your activation key on WhatsApp, nothing else.
Is there any monthly or yearly fee?
No. Rs 9,999 in the launch offer is a one-time payment and the licence is lifetime. After the launch offer, the regular price will be Rs 14,999. From year 2, you may optionally take AMC at Rs 2,499/year (updates + priority support) — without it, the software keeps running in full and is never disabled.
How does activation work?
When you open the software, it shows a Machine ID. Send that Machine ID and your shop's exact name to us on WhatsApp — we will send your personal Activation Key. Enter the key and the software unlocks on that PC for life, with your shop name locked into the licence.
What if my PC breaks down or I change it?
You get a new key. For a genuine PC change, the first re-key within 30 days is completely free (proof of the old PC — a photo or bill — is required). That is why we recommend a weekly backup habit — restore the backup on the new PC and all your data returns.
Is my data safe? Can anyone else see it?
All your data is saved only on your own computer. No server, no cloud, no login — your data never reaches DivyaCart at all. Taking backups is your responsibility, and the software reminds you every 7 days.
Will my GSTIN and Drug Licence numbers appear on bills?
Yes. Enter your GSTIN, Drug Licence No., shop address and phone once in Settings — they print automatically on every A4 invoice and thermal bill.
Will it work with a thermal printer?
Yes. After billing, both A4 invoice and 80mm thermal formats are ready — just select your printer while printing.
Do I have to fill the Schedule H1 register manually?
No — this is the software's biggest strength. The moment an H1 medicine is billed, its date, patient, doctor, medicine, batch and qty appear in the register automatically. View or print it from the register screen anytime.
Can I run the software at another shop or on another PC?
The licence covers 1 shop / 1 PC — the key is bound to your shop name and that PC's Machine ID, so it will not work on another PC. A separate licence is needed for another shop.
What is the refund policy?
If the software fails to activate or run on your supported Windows PC and we cannot fix it within 7 days, you get a full refund. After successful activation and use, refunds do not apply. The full terms are written clearly in the Licence Terms — please read them before buying.